Company : iGate
Job Role : DeskTop Support ( Trainee Associate )
Experience : 0 - 1 Yrs
Eligibility : Any Graduate , Diploma
Location : Delhi
Job Profile :
Responsible in giving out the service assurance to WebStore Users of Reliance.
Resolve application issues of the Lotus Notes , LAN , Printer , Scanner & troubleshooting , Network monitoring.
Installing & configuring of business applications
Loging the incidents to a different third party suppliers & constantly folow up for the updates & fast resolutions in minimizing the overall downtime.
Takecare of various escalations, the timely call resolution within Given SLA.
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